Shipping Update (U.S. & Canada)
Due to recent changes in international shipping rules, here’s what you need to know:

1. Standard Shipping (Air or Sea Freight)

• Starting April 15, we’ll ship all orders by sea.
• Delivery time: 15–25 days.
• If you need it faster, let us know—we can arrange express shipping (extra fees and possible tariffs apply).

2. Tariff Fees

• Standard (Sea): We cover the tariff fees for you—no extra charge.
• Express Shipping: You’ll be sponsible for shipping and any customs/tariff fees.

3. Default Option (Sea Freight)

• If you don’t request express, we’ll ship by sea after confirming with you.
• Sea shipping time: 35–45 days.

Note: By default, we ship by sea once your order is ready, which takes about 35–45 days. We'll confirm details with you before shipping. For faster delivery on large items, feel free to contact us. Email us at support@recroomzone.com

 Returns & Refunds

• Returns accepted within 30 days of receiving your order.
• Once we get the item back and inspect it, your refund will be processed in 10 business days to the original payment method.
• Have questions? Just reach out—we’re happy to help!

Unloading Info
We deliver door to door.
If any item is over 6.5 ft (2m) long, you’ll need to unload by yourself.
If the package is very heavy, please have a forklift ready.

Contact Us Anytime
Email: support@recroomzone.com
Phone: +1 (213) 829-6120